The New Era of Physical Retail.
We worked with SERGE LUTENS to introduce a brand new Digital Consultation Platform that leverage RFID tech, an iPad app, and AI data analysis to provide customers with personalised product recommendations and data insights for the brand.
Seamless O2O experience, smooth customer journey with data capturing.
Customer Experience Data capture
SERGE LUTENS beauty advisor helps customer choose the right product(s) for testing and provides makeup session at the makeup table. Tested products placed on the table with RFID reader hidden under will be identified and displayed on the iPad app.
Understanding Customers Data Analysis
Customers data will be stored and analyse with our AI system.
Personalised Recommendations Increase Sales
SERGE LUTENS beauty advisor helps customer choose the right product(s) for testing and provides makeup session at the MU table.
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